The project Bridge is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the Servicio Espanol para la Internacionalizacion de la Educacion (SEPIE). Neither the European Union nor the National Agency SEPIE can be held responsible for them. -- Number: 2025-1-ES01-KA220-HED-000359236 --

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LEVEL 1. PROCAP – Protecting Trafficking Victims

BRIDGE Main Challenge: A.2. Gap between regulatory frameworks, institutional discourses and actual inclusion practices

What problem does it address?

Greece is a key EU entry point for asylum seekers and refugees, who face high risk of human trafficking for sexual and labour exploitation. Reported cases more than doubled in 2023 (561 vs 259 in 2022), mostly affecting young, non-EU women. Gaps in identification, coordination and access to justice leave victims unprotected despite the EU Anti-Trafficking Directive.

What does it propose?

PROCAP combines direct, victim-centred support (case management, psychosocial care, legal aid, interpretation) delivered through mobile units and local offices, with capacity-building for 180+ frontline professionals (airports, transport, tourism, schools, reception services) via blended training and e-learning, improving identification, referral and protection of trafficking victims.

Why is it an inspiring practice?
  • It combines direct victim support with systemic capacity-building across sectors
  • It reaches highly vulnerable, hard-to-reach populations across 15+ locations in Greece
  • It embeds identification and referral protocols into partner institutions
  • It uses accessible e-learning to sustain training beyond the project's life
  • It provides a strong evidence base: 303 beneficiaries, 2,178 support sessions, 180 professionals trained
Resources you'll find
  • Multilingual guides and manuals for frontline professionals
  • E-learning platform with training modules on trafficking indicators and referral
  • Mobile units and local offices providing psychosocial, legal and case-management support
  • Partnership network linking KMOP, Solidarity Now and the National Referral Mechanism (EKKA)
Featured results
303
direct beneficiaries from 28 countries supported
2,178
support sessions delivered (Jan 2024–Dec 2025)
180
professionals trained across frontline sectors
15
locations across Greece reached by services
86%
beneficiaries who were asylum seekers
What can visitors learn?
How to design victim-centred, multi-sectoral anti-trafficking services
How to train frontline staff (transport, tourism, education) to spot trafficking indicators
How to build sustainable links with national referral mechanisms
How e-learning can extend the reach and sustainability of protection training

LEVEL 2. EXPLORE BEST PRACTICE

Introduction

PROCAP is an AMIF project, protecting third-country nationals who are victims or at risk of human trafficking. It delivers holistic victim support (legal aid, psychosocial care, interpretation, integration) through mobile units and local offices, alongside blended training for 180+ professionals in airports, transport, tourism, education and reception services. It strengthens identification, referral and inter-institutional coordination to protect victims' rights and uphold EU values.

  • Coordinating organisation: KMOP – Social Action and Innovation Centre
  • Participating countries: Greece (GR)
  • Duration: 01/01/2024-31/12/2025
  • BRIDGE Main Challenge: A.2. Gap between regulatory frameworks, institutional discourses and actual inclusion practices
Sustainable Development Goals (SDGs)
  • SDG 5: Gender Equality
  • SDG 8: Decent Work and Economic Growth
  • SDG 10: Reduced Inequalities
  • SDG 16: Peace, Justice and Strong Institutions
Secondary Challenges
  • A.1. Structural and intersectional inequalities that shape inclusion and social cohesion

The Challenge

What social issue does it address?

Migrants and refugees, particularly children and young women, experience high risk of human trafficking for sexual and labour exploitation. Greece, as a primary entry point to the EU, is a transit and destination country for victims, with an increasing number of cases reported each year. Gaps in reception and identification processes, lack of awareness and other structural weaknesses (e.g. lack of shelters, inadequately trained staff in law enforcement services, etc) prevent adequate protection and access to justice for victims.

Why is it important?

Human trafficking is a severe violation of human dignity and rights, disproportionately affecting displaced women and children. Without coordinated protection and early identification, victims remain invisible, unable to access justice, safety or recovery support.

How does it contribute to the BRIDGE Challenge?

PROCAP responds to A2 as it seeks to close the gap between the EU Anti-Trafficking Directive and real protection on the ground, embedding identification and referral protocols into the daily practice of frontline institutions and strengthening the National Referral Mechanism's implementation capacity.

How does it work?

PROCAP combines two strands: (1) direct victim support—case management, psychosocial care, legal aid and interpretation via mobile units and local offices; and (2) capacity-building—blended training for 180+ professionals in airports, transport, tourism, schools and reception services on trafficking indicators, referral protocols and cultural sensitivity, backed by an e-learning platform.

What might inspire you?
Ideas for adaptation
  1. Pairs direct victim support with sector-wide professional training
  2. Embeds referral protocols into national anti-trafficking mechanisms
  3. Reaches 15+ locations through mobile units and local offices
  4. Uses e-learning to sustain training beyond project funding
  5. Builds evidence through case-by-case, victim-centred assessment
  6. Strengthens multi-sectoral cooperation across NGOs and public services
Resources created

PROCAP Pocket Guides for Frontline Professionals

Manual

7 pocket-size guides for frontline professionals (airport, transport, tourism, labour inspection, education and reception staff) providing practical information for trafficking signs, victim-centred referral protocols and cultural sensitivity. Developed through participatory, scenario-based methodology with input from practitioners and survivors, and piloted across PROCAP training sessions in Greece.

Professionals, Policy Makers

https://www.kmop.gr/news-combating-human-trafficking-pocket-guides-for-frontline-professionals/

PROCAP E-Learning Platform

Online training

An accessible e-learning platform offering training modules for service providers and professionals across Greece and abroad on identifying, preventing and responding to human trafficking. Enables people unable to attend in person to access the same training content, ensuring wide reach and sustainability.

Professionals, General Public

https://www.procap-project.eu/course-category/ekpaidefsi-el/?tutor-course-filter-category=23