The project Bridge is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the Servicio Espanol para la Internacionalizacion de la Educacion (SEPIE). Neither the European Union nor the National Agency SEPIE can be held responsible for them. -- Number: 2025-1-ES01-KA220-HED-000359236 --

LEVEL 1. Intercultural Cities Programme (ICC)

BRIDGE Main Challenge: A.4. Fragmented management of cultural diversity and weak institutionalisation of intercultural dialogue


What problem does it address?

The programme addresses fragmented approaches to cultural diversity that can lead to discrimination, social exclusion, weak interaction and unequal participation. It supports cities in moving beyond simple coexistence towards intercultural integration, where diversity is valued, equality is promoted and all residents can participate actively in community life.

What does it propose?

he ICC Programme supports local authorities in designing and implementing intercultural policies. Through the ICC Index, expert support, peer learning, training and participatory approaches, cities assess their policies, identify challenges and develop strategies that promote equality, diversity, meaningful interaction and active citizenship.

Why is it an inspiring practice?
  • • Transforms diversity into an asset for local development.
  • • Promotes equality, inclusion and meaningful intercultural interaction.
  • • Combines evidence-based assessment with participatory governance.
  • • Encourages residents to become active participants in local policymaking.
  • • Supports cities through international peer learning and expert guidance.
  • • Provides adaptable tools that can be transferred to different local contexts.
  • • Promotes institutional change across different areas of municipal governance.
  • • Combats stereotypes, prejudice, discrimination and hate speech.
Resources you'll find
  • • Intercultural Cities Index (ICC Index).
  • • ICC Index Questionnaire.
  • • ICC Index Interactive Charts.
  • • Intercultural Profiles.
  • • ICC Welcome Pack.
  • • Methodological Guide for the ICC Index.
  • • Anti-Rumours methodology and communication tools.
  • • Intercultural Citizenship Test.
  • • Online Training Modules.
  • • Intercultural Integration Academy.
Featured results
1
ICC Index.
1
Anti-Rumour Methodology.
150
Cities in the intercultural cities programme.
Multiple
Thematic networks and webinars.
Multiple
Intercultural Academies.
What can visitors learn?
• How to manage cultural diversity as an asset.
• How to assess intercultural policies using the ICC Index.
• How to promote meaningful interaction between diverse communities.
• How to involve residents in inclusive local governance.
• How to identify and address discrimination and structural inequalities.
• How to combat stereotypes, prejudice and rumours.
• How to develop evidence-based intercultural strategies.
• How cities can learn from each other’s experiences.
• How to integrate intercultural principles across municipal policies.
• How to promote active and intercultural citizenship.

LEVEL 2. EXPLORE BEST PRACTICE

Introduction

The Intercultural Cities Programme supports local and regional authorities in developing inclusive policies for culturally diverse communities. Through the ICC Index, expert support, peer learning, training and participatory methods, cities assess their policies and develop strategies based on equality, diversity, meaningful intercultural interaction and active citizenship, transforming diversity into an asset for local development.

  • Coordinating organisation: Council of Europe.
  • Participating countries: Australia (AU), Malta (MT), Mexico (MX), Morocco (MA), Netherlands (NL), Norway (NO), Poland (PL), Portugal (PT), Romania (RO), Serbia (RS), Spain (ES), Sweden (SE), Switzerland (CH), Turkey (TR), Ukraine (UA), United Kingdom (GB), Luxembourg (LU), Latvia (LV), Belgium (BE), Canada (CA), Croatia (HR), Cyprus (CY), Denmark (DK), Finland (FI), France (FR), Germany (DE), Greece (GR), Iceland (IS), Ireland (IE), Israel (IL), Italy (IT), Japan (JP), Korea, Republic of (KR), United States (US)
  • Duration: 2008 - ongoing
  • BRIDGE Main Challenge: A.4. Fragmented management of cultural diversity and weak institutionalisation of intercultural dialogue
Sustainable Development Goals (SDGs)
  • SDG 5: Gender Equality
  • SDG 10: Reduced Inequalities
  • SDG 11: Sustainable Cities and Communities
  • SDG 16: Peace, Justice and Strong Institutions
  • SDG 17: Partnerships for the Goals
Secondary Challenges
  • A.1. Structural and intersectional inequalities that shape inclusion and social cohesion
  • A.5. Discrimination, racism and sociocultural polarisation, including hate speech
  • A.6. Deficits in democratic participation, representation and inclusive governance

The Challenge

What social issue does it address?

Culturally diverse cities may remain fragmented when different groups coexist without meaningful interaction, equal participation or equitable access to opportunities. This can reinforce discrimination, prejudice, social exclusion and mistrust. The programme addresses these barriers by promoting intercultural dialogue, equality and inclusive local governance.

Why is it important?

Cultural diversity is a defining feature of contemporary cities. Managing it through equality, meaningful interaction and participation can strengthen social cohesion, reduce discrimination and conflict, improve trust and ensure that all residents have opportunities to contribute to community life.

How does it contribute to the BRIDGE Challenge?

The ICC Programme institutionalises intercultural dialogue within local governance. It provides cities with tools to assess policies, address structural inequalities and involve diverse residents in decision-making, transforming fragmented diversity management into a coordinated and participatory intercultural approach.

How does it work?

Cities assess their policies through the ICC Index and receive expert guidance to identify strengths and areas for improvement. They then develop intercultural strategies through stakeholder participation, peer learning, training and exchange with other cities. Progress is monitored through repeated assessments, indicators and comparative tools.

What might inspire you?
Ideas for adaptation
  1. Explores cultural diversity as an educational and social asset.
  2. Uses the ICC Index to discuss inclusion and equality in local communities.
  3. Challenges stereotypes and prejudice through Anti-Rumours activities.
  4. Promotes meaningful dialogue between students from diverse backgrounds.
  5. Uses real city experiences as intercultural learning case studies.
  6. Encourages students to participate actively in their local communities.
  7. Explores how local policies can promote equality and inclusion.
  8. Develops critical thinking about discrimination, rumours and hate speech.
  9. Compares intercultural practices in cities across different countries.
  10. Connects intercultural education with democratic and active citizenship.
Resources created

Intercultural Cities Index (ICC Index)

Interactive digital resource

Benchmarking and diagnostic tool that enables cities to assess their intercultural policies, identify strengths and areas for improvement, monitor progress and compare their performance with other cities. The Index supports evidence-based policymaking across multiple areas of intercultural integration.

Researchers, Professionals, Policy Makers

https://www.coe.int/en/web/interculturalcities/about-the-index

ICC Index Questionnaire

Interactive digital resource

Structured questionnaire used by local authorities to assess policies and practices through an intercultural lens. It supports systematic reflection on equality, diversity, interaction, participation and institutional capacity.

Researchers, Professionals, Policy Makers

https://www.coe.int/en/web/interculturalcities/about-the-index

ICC Index Interactive Charts

Interactive digital resource

Interactive visualisation tool allowing users to explore and compare city performance across the policy areas covered by the ICC Index.

Students, Researchers, Professionals, Policy Makers

https://www.coe.int/en/web/interculturalcities/about-the-index

Intercultural Profiles

Digital publication

Individual city reports based on ICC assessments and expert analysis, highlighting achievements, challenges and recommendations for strengthening intercultural policies.

Professionals, Policy Makers

https://www.coe.int/en/web/interculturalcities/resources

ICC Welcome Pack

Manual

Introductory resources supporting cities entering the ICC network and helping local authorities understand the programme’s principles, methodology, tools and participation opportunities.

Policy Makers

https://www.coe.int/en/web/interculturalcities/resources

Methodological Guide – How to Fill in the Index

Teaching guide

Tools and training approaches designed to identify and counter stereotypes, prejudices and misinformation concerning migrants, minorities and culturally diverse communities.

Teaching staff, Students, Professionals, General Public

https://www.coe.int/en/web/interculturalcities/about-the-index

Anti-Rumours Methodology and Toolkit

Educational resource

Tools and training approaches designed to identify and counter stereotypes, prejudices and misinformation concerning migrants, minorities and culturally diverse communities.

Teaching staff, Students, Professionals, General Public

https://www.coe.int/en/web/interculturalcities/resources

Intercultural Citizenship Test

Interactive digital resource

An online self-reflection tool that encourages users to examine their knowledge, attitudes and behaviours concerning diversity, intercultural interaction and citizenship.

Teaching staff, Students, Professionals, General Public

https://www.coe.int/en/web/interculturalcities/icc-test

Online Training Module

Educational resource

E-learning resources supporting capacity building in intercultural integration, diversity management and inclusive governance.

Teaching staff, Professionals, Policy Makers

https://www.coe.int/en/web/interculturalcities/resources

Intercultural Integration Academy

Educational resource

Capacity-building programme combining theoretical knowledge, practical methods and experiences from participating cities to strengthen the intercultural competences of local practitioners.

Professionals, Policy Makers

https://www.coe.int/en/web/interculturalcities/icc-step-by-step-course